Last updated: 2026
This policy explains how StepKnit ("we", "the factory") handles information when you visit stepknit.com and contact us. We keep data collection to the minimum needed to answer inquiries and run our business.
Where the GDPR applies, we process data on the basis of your consent (analytics/marketing cookies), the performance of a contract or pre-contractual steps (responding to enquiries and orders), and our legitimate interest in running and improving our business.
We use a cookie consent banner. Non-essential analytics and advertising cookies are only loaded after you click "Accept". You can withdraw consent at any time by clearing your browser cookies. We do not sell personal data.
We share information only with service providers we rely on (e.g. hosting, analytics, advertising platforms, freight forwarders and payment providers) as needed to serve you, and where required by law.
Our factory is in China and our services (hosting, analytics, ads) may process data outside your country. We rely on the platforms' standard safeguards for such transfers.
We keep enquiry data only as long as needed. You may request access, correction, deletion or to object to processing. You also have the right to complain to your local data-protection authority.
Questions about privacy: WhatsApp +86 186 7922 6383 · Email [email protected].